Kristina Mejia: Store Manager in Murrieta, CA

Retail Team building Energetic Store Manager with 3+ years of experience, seeking to raise Strategic planning profitability at Cycle Gear, San Marcos. At Cycle Gear I manage a top 5 Forecasting location with $1.5M in revenue. Contributed to $500K revenue increase Customer service through inventory redesign. Used training to raise staff retention by 68% Performance management and customer satisfaction from an 8.5 to a 9.6 via yelp and Google Hiring reviews. I am responsible for all new product introduction and hosting of Coaching community "grass root" events which ultimately brings in additional Cpr certified customers and drives sales for our business. Over the last 2 years I have Time management been responsible for accurate documentation for customer special orders Sales management and monitoring overall customer care within our district which accounts Process improvement for 13 locations and covers all of southern california. This achievement has allowed me to grow and successfully move within 3 locations to improve overall customer satisfaction for Cycle Gear.