Madeline Harris: Regional Manager in Lake Elsinore, CA

Duties included boosting workload, inventory, and sales among dealers, as well as selling storage and monthly promotions to customers. Assisting dealers with customer service, receiving inventory, and fixing technical issues. Addressing customer issues/complaints, and determining courses of action to resolve them. Assisting customers with making reservations for equipment, storage, and vehicles. Handling tough customer inquiries via telephone with professionalism. Answering all customer questions about equipment, products, and services.

o Adding products to website, creating and maintaining product list- ings and ensuring all products are current and up to date. o Developing product listings and descriptions that will increase online traffic, while optimizing SEO for the website. o Maintaining inventory and updated pricing for online products. o In charge of running social media platforms, ensuring a strong brand presence on social media, achieved a 400% increase in sales through social media. o Creating and designing graphics for marketing purposes.

Customer service, submitting requests to vendors, managing rider support. Building website, creating product listings, shipping online orders, and making sure website is up to date. Maintaining social media accounts and creating content for promotions, sales, etc.