Nicolas Grantham: Logistics Manger in Goleta, CA

Oversaw new shipments of products, matching invoices with the shipments, uploading new products to the system’s back end, and ensuring correct images were in place on the front end of the website. Monitored and tracked the flow of goods into the warehouse. Performed inventory checks at regular intervals Liaised with brand representatives for purchase order confirmations, stock queries, and invoices. Ensured monthly stock and sales reports were correct. Maintained spreadsheets. Conducted loss investigations into missing stock. Facilitated the launch of TrendySports USA

Worked with multiple customers at the same time. Responded to all customer complaints or queries in an efficient manner. Dispatched daily customer orders and exchanges Ensured returned orders were exchanged/refunded or both as required

Social media analyst observing market trends to better benefit the company Used SaaS based search tools to survey employment background checks and observe any red-flag information given to the company Screened the internet for potential insurance fraud and alert insurance companies immediately

Generated leads for potential new customers by initiating cold calls to prospective customers Followed up with customers to ensure they had a great customer experience Worked together on a daily basis with accounts/sales manager and field sale staff Managed spread sheets of customer information, outbound and inbound accounts