Peter Gustafson: Owner in Grand Rapids, Minnesota
Peter Gustafson
Owner
Grand Rapids | United States
Skills
No information
Interests
Cycling
Industries
Bike
Summary
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Activity
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Projects
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Work experience
FOX Factory Inc.
Mountain Bike Suspension Race Technician | 12/2015 - 09/2018
Responsibilities include but not limited to:
• Attends global bicycle race events tuning, repairing and rebuilding of bicycle suspension. Responsible for set up and teardown during events.
• Manages race vehicle parts inventory.
• Write technical race reports.
• Assemble shocks/forks from drawings and ship to Teams and customers. This includes understanding Fox in house processes and procedures.
• Demonstrates continuous effort to improve product, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Assemble, repair and dyno test suspension forks and shocks
• Provide regular test and customer feedback following each test session to the appropriate sales rep and management.
• Be well versed in new product details and presentations to note key features and benefits while in field testing.
• Work with engineering and race during new product development to ensure there is proper training to support new product testing – including capacity to assemble and tune prototypes.
• Manage parts and product inventory needs to support testing.
• Work in cooperation with race dept. and engineering to provide in field test feedback to further improve tuning options.
• Report any field encountered via QRT.
• Consult with OEM’s engineering when appropriate to review kinematics and advise optimal combinations with FOX components.
• Communicate, and demonstrate, how to properly service Fox product
FOX Factory Inc.
Mountain Bike Suspension Engineer Technician | 12/2015 - 12/2015
Responsibilities include but not limited to:
• Work closely with engineers during development of new product
• Assemble, repair and dyno test prototype suspension and shocks
• Manage parts and product inventory needs to support testing.
• Work in cooperation with engineering to provide in field test feedback to further improve tuning options, either via written emails, presentations, and or verbally.
• Consult with OEM’s engineering when appropriate to review kinematics and advise optimal combinations with FOX components.
• Prepare suspension to be shipped to specific riders for testing
• Assemble shocks/forks from drawings and ship to Teams and customers. This includes understanding Fox in house processes and procedures.
FOX Factory Inc.
Bicycle Suspension Technician | 06/2013 - 06/2015
Responsibilities included but not limited to:
• Writing of powersports R/A’s
• Writing of bike R/A’s
• Receiving of bike R/A’s
• Servicing bike shocks
• Servicing bike suspension forks
• Servicing powersports shocks
• Customer service calls
• Customer collection calls
• Performed reworks at multiple Trek facilities as well as Cannondale
• Worked hand in hand with engineers to develop new product
Trailblazer Bikes
Manager | 04/2001 - 04/2013
Responsibilities included but not limited to:
• Open store, close store
• Ordering inventory for repairs and sales
• Service writing, repairs of bicycles, new bike assembly
• Sales of bicycles, parts and accessories
• Hiring of employees, and work distribution for employees
• Custodial work
• Bike fittings
Tip Plus
Inside Sales Representative | 02/2010 - 08/2010
Responsibilities included:
• Answering phone calls, entering orders over the phone
• Make sure online orders were properly entered into the system
• Calling customer back with any back orders, or questions regarding the order
• Generally being there for the customer in any way possible
Out N About Gear
Bicycle Mechanic | 08/2008 - 08/1999
Responsibilities include but not limited to:
• Assembly of new bicycles
• Repair of bicycles
Education history
Central Lakes College
N/A | 2011 - 2012
Park Tool Tech Summit
Certificate | 2010 - 2010
SBCU
Certificate | 2006 - 2006
SRAM Technical University
Certificate | 2007 - 2007
Connections
Companies (25)
Messaging