Quinell Dixon: Owner/Head of Operations in Vista, CA

• Responsible for bank reconciliation, product and material purchasing, and financial records. • Responsible for product designing, logo placements, and graphic design. • Currently attend local events, brand promotion, set up vendor booths, and independently sell products on behalf of the brand. • Responsible to effectively market, brand, and promote through our online eCommerce website that I personally built. • Send out daily and weekly newsletters/email campaigns to our loyal email list subscribers. • Maintain and creating valuable and quality content for our social media outlets (Facebook, Twitter, Instagram, etc) on a daily basis.

• Work from home environment. • Responsible for Help Desk support tickets and incidents submitted by our wide number of clients. • Worked on various projects with my team, and helped conduct daily meetings. • Lead and assisted team on product roll outs, training materials, and customer satisfaction expectation training. • Traveled nationally to different hotel sites to train and monitor employees on navigating and using our products for effective use within their teams and for their customers' overall satisfaction. • Trained new employees on customer service Help Desk and incident reports. • Worked closely with hotel managers on "special projects" for fluidity within our system and effective workflow.

• I had to attain monthly sales, responsible for grossing the company over $10,000 in monthly recurring revenue, and exceeding minimum goal to receive bigger compensation. • Provide 100% customer experience to each person that walks through the AT&T doors. • Responsible for managerial shifts and duties along side the store manager to better our sales team. • Coach, train, and share my knowledge on how to sale, position, and overcome sales objections.

• Monthly sales goals such as: auto loans, new accounts, real estate loans, and growing the CU business. • Responsible for multi-tasking reaching my sales goals & helping others (tellers) reach their sales goals as well for my branch.

• Handling thousands of dollars on hand, exchanging from customers hands to mine. • Responsible for balancing cash drawers, meeting monthly and quarterly sales quotas. • Provide the customers with a “WOW” experience every time they came through the doors.