Raelina Smoll: in Fontana, CA

• Transferred money via direct deposits, check disbursements, internal transfers, rollovers, buy/sell/cancel trades, process payments, systematic payouts • Generated paperwork for new brokerage accounts, active portfolios, insurance • Scheduled daily GoSocial posts on Advisor’s LinkedIn, coordinated event planning, updated recurring email marketing, paid ad placement, attended company social media webinars • Provided daily customer service by responding to client inquiries and building rapport • Managed the Financial Advisor’s calendar by scheduling clients, confirmations, reminders • Successfully completed deadline-based scheduling for managed account reviews, financial planning payments, Required Minimum Distributions

• Social Media Platforms - Facebook, Instagram: social media giveaways, user-generated content, collaborations, content project strategy/management • Implemented Email Marketing, Social Media, Blogging • Public Relations - collaborated with brand influencers, created pitches and developed a press release, online advertising/paid publishing • Developed content strategy sheets for promotional marketing - webpage, social media, and email marketing • Wrote creative content for product descriptions and features • Assisted with written USPs for product packaging • Designed promotional banners, brochures, icons, photographs • Assisted with a written submission for a product award • Assisted with outreach to industrial design schools to enhance brand awareness

• Assisted with website maintenance for two company websites using WordPress WooCommerce for inventory, updates, reporting, coupons • Customer Service - Trustspot company reviews, e-Synergy, Macola • Recognized for excellent customer support to resolve customer complaints which resulted into returning customers • Responsible for publishing Email Marketing Campaigns • Monthly and YTD reporting using WooCommerce, Lucky Orange, Google Analytics/Adwords, Active Campaign • Organized and charted investment tracking • Updated Crystal Reports to track customers and prospects

• Handled Digital Marketing for a startup fashion company • Performed initial set-up and research for digital content to generate brand awareness and traffic to the client site (Wikipedia/Wikicode/Wiki Editing) • Paid media - Google Adwords/Social Media • Landing Page Optimization - Implemented online strategies and CTA to improve conversions and traffic using Shopify • Monitored analytics for campaigns • Assisted with management of Digital Platforms including design of Ad content and updates • Assisted the Production Manager with inventory, website updates, Logistics, Public Relations, and organizing/charting finances to keep track of investments

• Planned special events to promote and increase brand awareness • Presented, collaborated, and implemented new ideas, strategies for effective outreach goals • Collaborated with Designers and performed on live broadcasting events for social media • Contributed to a successful marketing event for Hi-Chew • Attended Leadership Workshops: Ladder of Inference, Preparing for Difficult Managerial Conversations to enhance leadership skills

• Contributed to the success of the #1 rated after-school program for quality programming at Live Oak Elementary • Supported after school activities including mathematics, reading, spelling, arts and crafts • Stimulated student learning by demonstrating creativity in special projects • Assisted in organized special events for families