Samone Carroll: Senior Operations Manager in Corona, CA

Provide operational leadership to the Distribution Center while embracing change, driving results and executing flawlessly. By partnering with the Director of DC Operations, this position is accountable for all functions of the distribution center operations, as well as the development of the local leadership team, which reports to this position. Responsibilities include facilitating the efficient flow of goods throughout each department, promoting the highest level of service to our internal and external customers, with a continuous acceleration towards excellence. • Implements world-class best practices to create a competitive advantage. • Maintains a passion for customer service and is proactive in improving customer satisfaction by ensuring open communication. • Successfully supports ongoing change within an organization. • Assists the Director of DC Operations in the development of business strategies and ensure their implementation to achieve expected results. • Builds relationships with Corporate, Field partners and Stores, in order to execute strategies. • Makes A Difference - Works as a team, grows professionally, impacts our community and impresses, delights and responds to our customer. • Leads local Leadership team in achieving aggressive goals and objectives as outlined in the Key Performance Indicators (KPI’s) of Safety, Service, Quality and Cost. • Assists VP of DC Operations in the development of a well-rounded business plan and execution strategies to deliver expected results. • Responsible for the financial performance of the DC, including effective payroll management, operational expense control, damage reduction and capital expenditures. • Tactical execution of daily, weekly and quarterly objectives. • Continuously pursues innovative process improvements to increase efficiency. • Ensure compliance with company policies and procedures. • Maintain an effective Safety program emphasizing employee involvement and training.